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FAQ
Yes, we coach people of all ages and different levels (except WTA/ATP players, who are people of the same caliber of Roger Federer or Serena Williams... basically, those famous players you see on TV).
We go around condominiums & public courts in Singapore to conduct our lessons.
You need not sign up a package if you find my coaching style unsuitable for you or if you can't commit. We do not believe in hard-selling, as we would rather let our work speak for itself.
Even though our packages are non-refundable, there is no expiry date. In fact, most clients take an average of 7-10 weeks to complete a package. However, it would be advisable to complete the package before we retire from old age.
Sometimes life happens and you or your kid/(s) can't make it to lesson, we get it. You are always able to cancel a lesson up to 24 hours before the lesson with no charge. However, cancellation within the 24 hour time-frame will be charged at the full amount.
If it rains in the first:
0-15 minutes of the lesson- no charge
15-40 minutes of the lesson- half amount
40-60 minutes of the lesson- full amount
We will endeavor to send a text player to players notifying of lesson cancellation due to weather. We aims to give a minimum 30 minutes notice of a canceled lesson IF possible. If you do not receive a text message notifying of wet weather cancellation, your lesson will continue as scheduled.
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